Hello 👋
I'm Zitong (Erika)!
A mixed-methods researcher who works at the intersection of user research and learning science.
With a background in psychology from the University of Edinburgh and cognitive science from Teachers College, Columbia University, I've researched and designed across corporate L&D, higher education, and EdTech, working to close the gap between what users say, what they do, and what actually gets built.
Always looking for the next question worth asking.
Skills & Expertise
Expertise
Tools & Software
What People Say
Erika mapped our intended outcomes to specific evaluation methods and led the analysis using R and Python to surface key themes and concrete recommendations. Because of her work, we were able to see real patterns in the data and make meaningful improvements to the program.
Gabrielle Bayme
Chief Learning Officer, NYC Mayor's Office of Management and Budget
Zitong (Erika) is a great colleague whose attention to detail and can-do attitude makes her stand out. I'm proud to recommend Zitong professionally, as her work at Teachers College, Columbia University has made a mark on us.
Uyanga Mungunchimeg
Assistant Director of Employment Partnerships, Teachers College, Columbia University
One of her greatest strengths is her ability to evaluate existing processes and identify practical improvements, then see them through to implementation. She played a key role in refreshing and relaunching our student employment canvas course, helping redesign content and improve the user experience for more than 750 users.
Karina Winn Arias
Assistant Director of Student Employment at Teachers College, Columbia University
Let's connect.
Open to new roles, collaborations, or just a good conversation.
© 2026 Zitong (Erika) Huang